Welcome to TAUHRA.
By accessing or using our website [www.tauhra.in], you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.
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1. General
1.    This website is owned and operated by TAUHRA, an Indian brand engaged in the sale of men’s apparel and accessories.
2.    By accessing, browsing, or purchasing from this website, you agree to comply with these Terms & Conditions, along with our Privacy Policy and Return & Refund Policy.
3.    We reserve the right to modify, update, or replace any part of these Terms at any time without prior notice. Continued use of the website implies acceptance of such changes.
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2. Eligibility to Use
1.    You must be at least 18 years of age or accessing the website under the supervision of a parent or legal guardian.
2.    By using this website, you confirm that you are legally capable of entering into a binding contract under the Indian Contract Act, 1872.
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3. Products & Services
1.    All products displayed on the website are subject to availability.
2.    We make every effort to display accurate product details, descriptions, sizes, and prices. However, minor variations in color, texture, or fit may occur due to screen settings or manufacturing differences.
3.    We reserve the right to discontinue or modify any product without prior notice.
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4. Pricing & Payment
1.    All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
2.    We reserve the right to change prices at any time without prior notice.
3.    Payments can be made through authorized payment gateways available on our website.
4.    TAUHRA is not responsible for payment failures due to technical issues at the payment gateway or bank’s end.
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5. Order Acceptance & Cancellation
1.    Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order due to:
o    Product unavailability
o    Pricing errors
o    Suspected fraudulent activity
o    Incorrect customer information
2.    If an order is cancelled after payment, the refund will be processed as per our Refund Policy.
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6. Shipping & Delivery
1.    Delivery timelines provided are estimates and may vary due to location, logistics, or unforeseen circumstances.
2.    We are not liable for delays caused by courier partners, natural calamities, strikes, or force majeure events.
3.    Once the order is dispatched, the responsibility of delivery lies with the courier partner.
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7. Returns, Exchanges & Refunds
1.    Returns and exchanges are governed by our Return & Refund Policy, available on the website.
2.    Products must be unused, unwashed, and returned with original tags and packaging.
3.    Products with a broken seal are not eligible for return or exchange.
4.    Certain items such as innerwear, accessories, or discounted products may not be eligible for return or exchange unless damaged or defective.
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8. User Conduct
You agree not to:
•    Use the website for unlawful purposes
•    Post or transmit harmful, abusive, defamatory, or obscene content
•    Attempt to gain unauthorized access to the website or its systems
•    Misuse discount codes or promotional offers
Violation of these terms may result in termination of access without notice.
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9. Intellectual Property
1.    All content on this website, including logos, designs, images, text, graphics, and trademarks, are the intellectual property of TAUHRA.
2.    Unauthorized use, reproduction, or distribution of any content is strictly prohibited and may lead to legal action under applicable Indian laws.
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10. Limitation of Liability
1.    TAUHRA shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
2.    Our maximum liability, in any case, shall not exceed the value of the product purchased.
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11. Indemnification
You agree to indemnify and hold harmless TAUHRA, its directors, employees, and affiliates from any claims, damages, losses, or expenses arising out of your use of the website or violation of these Terms.
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12. Privacy
Your personal information is governed by our Privacy Policy, in accordance with the Information Technology Act, 2000 and applicable Indian data protection laws.
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13. Governing Law & Jurisdiction
1.    These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
2.    Any disputes shall be subject to the exclusive jurisdiction of the courts of SURAT, India.
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14. Contact Information
For any questions, concerns, or support, you can contact us at SUPPORT@TAUHRA.IN
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By shopping with TAUHRA, you’re not just buying clothes—you’re becoming part of a modern, confident community that values style, comfort, and authenticity.
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